FAQ

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

A: Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

A: We will send you the tracking code of the shipment when the parcel has been sent.

A: You can use all the major credit cards.

If you are a customer with established customer relationship with royal cashews. You are able to use invoice as a COD payment method on our online shopping checkout process

A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact laliharan@royalcashew.lk notify us about the problem. We can manage the order manually.

A: Delivery charges are dependent on the shipment requirements. You can see the shipping fees on the checkout process before the payment is made.

A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact laliharan@royalcashew.lk

A: You can also send your order to laliharan@royalcashew.lk You can also order using (076 53 10 373) or by calling. Online ordering is preferred in most cases because by ordering online, you will save time, you will have easier payment process and all the information about the order will be accessible for you anytime.

A: All the products which are shown on our site are available. Order lead time depends on the products and quantities.

A: We will send you the tracking code of the shipment when the parcel has been sent.